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Returns and Cancellations
• 30-Day Return Policy
Prestige Pak Inc. guarantees your satisfaction.
Every effort is made to display our items correctly. If, for any reason, you are not satisfied with your
purchase, you may return it within 30 days of the shipment date, provided the product is still in its original
packaging. We will refund the full purchase price of the product, excluding shipping costs.
Before returning anything, you must fill out our return form. Otherwise we cannot guarantee a refund. Returns
must be shipped via insured courier.
We do not accept returns on printed items or on special orders. Large quantities of a single item may qualify as a special order.
If you are planning to order a large quantity and you might consider returning them, please verify with us before ordering
if it is considered a special order.
Contact us at info@prestigepak.com for 514-387-8888. for the return form
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Damaged Products
Upon receipt of merchandise, should you find a damaged or broken piece, please contact us within 48 hours of delivery at 514-387-8888 or
at info@prestigepak.com, Do not throw away the products or the packaging, as well
as the proof of delivery; should you do so, we will not be able to replace your goods.
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Order Cancellation
If you'd like to cancel or change a PrestigePak.com order for any reason, please e-mail us
at info@prestigepak.com and make sure to include your order number or call 514-387-8888
as soon as possible. We'll do everything we can to accommodate your request. Please bear in mind that our order-fulfillment system
is designed to get orders shipped and on their way to our customers quickly and efficiently. As a result, we cannot change or cancel
an order once it has already entered the shipping process.
If your order cannot be cancelled, and you are unhappy with it, simply return it to us according to our 30-day money back return policy.
Prestige Pak In. reserves the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be
reported to proper authorities.
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